Common Mistakes When Hiring Freelancers and How to Avoid Them
HIRING & OUTSOURCING
3/10/20254 min read
Hiring freelancers can be one of the best decisions for your business. They bring in expertise, fresh perspectives, and the flexibility to scale your team as needed. However, even seasoned business owners and entrepreneurs often make mistakes when hiring freelancers. If you've ever found yourself frustrated by a missed deadline or unclear expectations, you're not alone.
I once hired a freelance graphic designer for a project that seemed perfect on paper. She had the skills, the portfolio, and the references. But as the project progressed, things started to unravel: deadlines were missed, the work didn’t match the brief, and communication was a struggle. It was a huge headache that could have been avoided.
I promised myself I'd never make the same mistake again. And in this blog, I'm going to share the common mistakes that businesses make when hiring freelancers, and more importantly, how you can avoid them. Let's dive into these lessons that will save you time, money, and stress.
1. Not Defining Clear Expectations Upfront
Introduce the point: One of the biggest mistakes you can make is not outlining exactly what you need from the freelancer before they start working. Ambiguity in expectations can lead to confusion, delays, and subpar work.
Why it works:
Clear expectations from the start ensure that both you and the freelancer are on the same page. This helps avoid misunderstandings and allows you to track progress effectively.
Example use case:
Imagine you hire a freelance content writer to produce a blog post. If you don’t specify the word count, tone, or key points to cover, the writer might deliver something completely different from what you envisioned.
How to do it:
Step 1: Create a detailed brief. Include deadlines, the scope of work, deliverables, and any specific guidelines (e.g., tone of voice, design preferences, formatting).
Step 2: Share this brief with the freelancer before they begin the work.
Step 3: Ask them to confirm their understanding of the task.
Imagine this:
You’re working with a content writer who delivers a blog post exactly as you expected, on time, with no need for revisions. Everyone is happy.
2. Hiring Based Only on Price
Introduce the point: It’s tempting to hire the cheapest freelancer, but this often leads to disappointment when quality isn’t up to your standards.
Why it works:
Investing in a freelancer with the right skill set and experience ensures higher quality work. While price is important, it shouldn’t be the only factor you consider.
Example use case:
Let’s say you hire a low-cost developer to build your website. Although they deliver quickly, the website ends up with bugs, slow performance, and poor user experience. In the end, you need to hire someone else to fix the issues.
How to do it:
Step 1: Focus on value, not just price. Look at their experience, portfolio, and previous work.
Step 2: Ask for references or reviews from past clients.
Step 3: Understand that paying a higher rate for quality work can save you money in the long term.
Imagine this:
You hire a developer who is a bit more expensive but builds your website flawlessly from day one, saving you time and money on future fixes.
3. Not Setting Milestones or Deadlines
Introduce the point: Many businesses fail to set intermediate milestones or clear deadlines for the work. Without this, freelancers can drift and miss important dates.
Why it works:
Milestones and deadlines ensure that work is being completed on time, and it helps you stay in control of the project. It also provides an opportunity to assess the quality of work before it’s completed.
Example use case:
Imagine you hire a freelance video editor to create a promotional video. Without set milestones, they might deliver the final product months later, leaving you without the video for your product launch.
How to do it:
Step 1: Break the project down into manageable milestones.
Step 2: Set deadlines for each milestone to keep things on track.
Step 3: Monitor progress regularly, and request revisions as needed.
Imagine this:
Your freelancer submits the first draft of the video ahead of schedule. You can review it, provide feedback, and ensure the final product meets your expectations without missing the product launch.
4. Neglecting Communication
Introduce the point: Poor communication can ruin any freelance project. If you’re not maintaining clear, consistent communication with your freelancer, you risk delays, misunderstandings, and frustration.
Why it works:
Effective communication is key to ensuring that the freelancer understands your needs and that you're kept in the loop about the project’s progress. Regular check-ins prevent small issues from becoming bigger problems.
Example use case:
You hire a freelance designer for a website project but only check in once a month. By the time you see the progress, the design is off-track, and the deadline is too close to make significant changes.
How to do it:
Step 1: Schedule regular check-ins to discuss progress and provide feedback.
Step 2: Use project management tools (e.g., Slack, Trello) to track communication and updates.
Step 3: Be open to answering questions and providing feedback throughout the process.
Imagine this:
You and your designer have weekly check-ins, ensuring that everything is on track. No surprises, no last-minute stress.
5. Ignoring the Importance of a Contract
Introduce the point: Some businesses skip the contract when hiring freelancers, assuming that a simple agreement is enough. This is a risky move.
Why it works:
A contract outlines the scope of work, payment terms, deadlines, and rights, protecting both you and the freelancer. It ensures that everyone knows what’s expected, which can prevent legal and financial issues down the road.
Example use case:
You hire a freelance writer without a contract. Later, they deliver work that doesn’t meet your expectations, and you’re unsure about how to proceed with payment or revisions.
How to do it:
Step 1: Always draft a contract before the freelancer starts working.
Step 2: Include important details such as payment terms, timelines, and ownership of the work.
Step 3: Both parties should sign and agree to the contract.
Imagine this:
With a contract in place, you feel confident that the freelancer is held accountable for the work, and you’re protected in case of any issues.
In Summary:
Hiring freelancers can be an excellent decision for your business, but it comes with its challenges. Avoiding common mistakes like unclear expectations, hiring based on price alone, and neglecting communication can make all the difference. By following these simple steps, you’ll set yourself up for success when working with freelancers, ensuring smoother projects and better results.
What’s Your Favorite Strategy?
What’s your go-to strategy for hiring freelancers? Share your thoughts in the comments below! Start implementing these strategies today to improve the way you work with freelancers and make your next project a success! 🚀